Win10 update KB3140741 failed again: Start menu failure

Computer store news:

Microsoft pushed the KB3140741 update for Windows 10 version 1511, mainly for stability improvement, but look Many PCs have encountered some problems after installing this update. Microsoft has not publicly acknowledged the existence of this problem for the time being, but many users have reported problems after installing the KB3140741 update.

Some users said on Twitter that after installing the KB3140741 update, the Start menu is completely unusable. The only solution currently is to uninstall the update.

There have been a lot of reports on this issue in Microsoft's community forums. The user described the same situation, and also said that in fact, some of the previous patches have caused problems in the start menu.

Some users said that the KB3140741 will also remove all files from the desktop and the library folder, which will result in data recovery if you want to restore it: "When I open the PC, the system automatically updates, after completion. I went to the desktop, all the files saved to the desktop were gone, and the Microsoft Office software, my saved favorites, and so on. I therefore lost all email history, excel files and other lights. Also, my downloads, images, documents, and music folders are gone. ”

If you have a similar problem, you can try uninstalling the update. The process of uninstalling is to open the Control Panel - Programs - Programs and Features - Install Updates, find KB3140741 in the list, right click and select Uninstall.