Fax and scan tool failure after Win8 upgrade Win8.1

Computer Store News: As early as November this year, users who updated from Windows 8 to Windows 8.1 reflected many problems with the new system. After analysis, most of the problems were caused by system bugs and hardware compatibility issues.

But a post in the official Microsoft community revealed that the fax function and scanning function are not available after the system is upgraded to Win8.1, and the problem is not related to hardware compatibility.

 My fax and scan function failed after upgrading my system to win8.1. After the fax machine dials, the receiving machine will receive a signal, but the fax software will not send the fax, and will not send it after the timeout. & rdquo; An affected user describes the problem as such.

Microsoft has not released a patch for this issue.