Beijing time on November 21, according to foreign media reports, user interface design expert Jacob · Jakob Nielsen said on Monday that Microsoft's decision to deploy two interfaces in Windows 8 is a strategic mistake. New and old users of tablets and traditional PCs are not satisfied.
Nielsen said, "The decision to run the same Windows on a tablet and PC is definitely a strategic mistake. & rdquo; Nielsen said in an interview on Monday, "Windows 8 ease of use is surprisingly low. & rdquo;
Nielsen mentioned some issues in his blog post on Monday, such as dual interface, human "memory burden", Windows 8 Store touch mode does not support multiple windows, hidden commands, information Low-density, error-prone interactive controls.
Nielsen pointed out on Monday that the Windows 8 interface is quite confusing and easy to get confused, even for users who are familiar with Windows. Nielsen believes that there are problems with the touch interface of Windows 8. Nielsen's tests on dozens of experienced PC users show that there are also big and stubborn problems in using Windows RT to accomplish simple tasks. The root cause lies in the single-window mode of Windows 8. The touch mode of Windows 8 puts higher demands on the user's memory.
Microsoft's biggest mistake in Windows 8 is to integrate two interfaces in an operating system, but other problems have caused trouble for users. Nielsen said that charm is a “good idea”, but it is often forgotten by ordinary users. “The problem with charm is ‘ neither see nor think & rsquo;”, users who participate in the test often forget to use charm So I don't know what to do next
Windows 8 and Windows RT are all hidden commands. Nielsen pointed out that for devices with limited display screens such as smartphones, this may be a sensible interface design that is of little value to tablets and completely meaningless to PCs. To make matters worse, hidden commands conflict with Microsoft's ribbon project, and many applications and websites have adopted ribbon design.
But some analysts pointed out that users will gradually get used to the Windows 8 interface. Nielsen admits that after one year, the difficulty of using Windows 8 will be lower than the first week of release, but it does not mean that these problems will disappear. People must consider taking certain actions instead of being reminded to take certain actions, and they will always ignore useful features.
Nielsen also refutes the idea that people used to DOS to transition to Windows 95 17 years ago and will get used to Windows 8. "The difference between the two is that Windows 8 breaks down the ease of use and transitions from DOS to Windows 95 also enhances ease of use while enhancing functionality. The result is that users will give up the experience accumulated over the years using Windows.
Nielsen said, "When running Windows 8, users don't feel control." One of the biggest goals of the user interface is to give the user a sense of ownership. Windows 8 has changed a lot in this regard. Users have become accustomed to ‘ the mouse is my & rsquo; idea, but Windows 8 basically subverts this idea. The user feels that he has lost control of the computer and feels unsafe. "Of course, Microsoft refers to the change of the Windows 8 interface as a step in the right direction, rather than a mistake, said Windows 8 "runs fast, smooth", is a kind of " The "uncompromising" solution refutes the notion that Windows 8 is difficult to use.
When interviewed by the media before the release of Windows 8, Microsoft's Windows department chief financial officer Tami · Tami Reller said that the company has conducted a lot of tests on the ease of use of Windows 8, test results Contrary to Nielsen's conclusion, “Windows 8 users can use 80% of the core functions within the first 24 hours of use”.
Nielsen believes that Microsoft can correct the mistakes of Windows 8, in part because of Microsoft's Windows department, Steven · Steven Sinofsky's departure, user interface design expert Zhu Li · Julie Larson-Green will be responsible for Windows hardware and software development.
Nielsen said that he is still using Windows 7, "I will continue to use Windows 7 in the next few years, I hope Windows 9 can solve these problems".
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