The following are the causes of problems that may cause Windows Me to shut down:
· device drivers are incompatible, corrupted or conflicting
· corrupted Windows sound files
· Hardware settings are incorrect or corrupted
To solve these problems:
1. In the [Start] menu, find the program that conflicts with the boot program. a. Click Start, press Execute again, type msconfig in the Open box and press OK. b. Select “Selective boot”, click to load the startup group item, clear this setting, click Apply, press OK again, press Yes to restart the computer. c. Restart the test to see if the issue has been resolved. If it still does not shut down properly, skip to step 2. If you can shut down gracefully, it may be that the startup program caused an abnormal shutdown. To find out the launcher that caused the shutdown issue, proceed to the next step. d. Click Start, press Execute again, type msconfig in the Open box and press OK. e. On the Startup tab, check any of the options, press OK again, then press Yes again to restart the computer. Then uncheck this program to test if it is the cause of the abnormal shutdown. If not, repeat steps d to e, but in step e, open a different startup program. If your computer still does not start properly, you can determine the last boot program that is causing the shutdown.
Note: If you can't solve the problem by closing the startup program, please repeat steps a to b to restart the startup program, and then check the option to load the startup group project.
2. Find out if the instructions or drivers are automatically loaded from the Win.ini and System.ini files, causing an abnormal shutdown. a. Click Start, press Execute again, type msconfig, and press OK. b. Select Selective boot, then uncheck the following options to clear the settings: § Process Win.ini files § Process System.ini files
Note: If these items cannot be unchecked, these specific files are not represented. Contains any items that need to be loaded. c. Click OK, then press Yes again to reboot. Restart the test to see if the issue has been resolved. If you still cannot shut down properly, repeat steps a through c, but in step c, recheck these options before proceeding to step 4.
3. Turn off some device drivers. Some of the most common device drivers, such as sound cards, graphics cards, and network adapter cards, can be the cause of the problem. To turn off the device driver: a. Right-click on my computer, click on the content, and then press the Device Manager tab. b. Double-click on any device type, such as audio, video, and game control cards. c. Click on any of the listed devices and click on the content. d. Check the Stop this hardware profile option. Important: Please record all devices that you have turned off so that you can restart them later. e. Click OK, then press Yes again to reboot.
Restart the test to see if the issue has been resolved. If you still cannot shut down properly, repeat steps a through e, but in step d, turn off the different hardware. In addition, if you want to test your display interface card, please click Start, Execute, enter msconfig, click OK, then click Advanced, check the VGA 640x480x16 option, and click OK. After turning off the sound card, graphics card and network adapter card, if the problem is still not solved, please repeat steps a to e, but in step d, please uncheck the option to stop this hardware profile and restart the device. Continue with step 5.
Note: If you can't change the settings of the graphics card according to the above steps, please follow the procedure below to change the graphics driver to standard VGA: 1. Click Start, point to Settings, click Console, then double-click Two displays. 2. Click the Settings tab, click Advanced, then click the Adapter tab, then click Change. 3. Click Next and select Show all driver lists. I will choose the appropriate driver. , click Next again. 4. Click to display all devices. In the Manufacturers box, select the standard video card type, select the standard display interface card (VGA) in the Model box, and press Next. 5. Click Yes, press Next again, and finally click Finish. 6. Press twice to close and press again (if you need to reboot).
If changing the graphics card to the standard VGA driver can solve the problem, please contact your graphics card manufacturer to get the updated video driver for Windows Me.
4. Determine if the Windows audio file is corrupted, causing abnormal shutdown: a. Click Start, point to Settings, press Console, and double-click the sound. b. Record the name and location of the program sound file, select End Windows in the event box, and select None in the Name box. c. Click OK, then press Yes again to reboot.
Restart the test to see if the issue has been resolved. If it still does not shut down properly, repeat steps a through c, but in step b, re-open the original end Windows sound file before proceeding to step 6. If your issue is resolved, it means your end Windows sound file is corrupt and should be replaced.
5. Turn off the Advanced Power Management Resource (APM) and find out if it is the cause of the shutdown problem.
Note: Not all computers have APM capabilities.
a. Click Start, point to Settings, click Console, double-click System, and then click the Device Manager tab. b. Double-click the system unit to expand the device list. c. Double-click the advanced power management resource in the device list, press the Set Value tab again, and then tick the Force APM 1.0 mode and turn off the power status polling option. d. Click OK to return to the [Control Panel] and reboot.
Restart the test to see if the issue has been resolved. If the problem is still not resolved, repeat steps a through d, but this time, uncheck the Force APM 1.0 mode and turn off the power status polling option, clear the settings, and continue with step 7.
To find out if it is a virtual device driver (.vxd) file, causing a shutdown problem:
6. Click Start, click Execute again, type msconfig, and then click OK.
7. Select Selective Power On, then uncheck the following options to clear the settings:
Process Static VxDs
8. Click OK, then press Yes again to reboot. Restart the test to see if the issue has been resolved. If you still cannot shut down properly, repeat steps a through c, but in step c, recheck these options before proceeding to step 4.
Here are some of the Microsoft static .vxd files:
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