Explain the cause of the computer shutdown failure and the solution strategy

When using the computer today, the apprentice wants to turn off the Windows, but the computer does not respond, and there is a blank screen with a blinking cursor. What is going on here? I believe that many users have encountered similar situations. How can we better solve the problem that the computer can not be shut down properly?

Shutdown process and cause of failure: < Br>

Windows shutdown program will perform the following functions during the shutdown process: complete all disk write operations & mdash; clear disk cache & mdash; execute close window program to close all currently running programs — will all protection mode The driver is converted to real mode.

The main causes of shutdown problems in Windows systems are: sound file corruption when opt-out of Windows; incorrect configuration or damage to hardware; BIOS configuration settings are incompatible; “ Advanced Power Management in BIOS ” or “ Advanced configuration and power interface & rdquo; settings are not appropriate; no real-mode allocation of an IRQ to the video card; a program or TSR program may not be properly closed; loaded an incompatible, damaged Or conflicting device drivers and more.

Troubleshooting steps:

1. Sound file corruption when exiting Windows

First you can be sure to "Exit Windows"; if the sound file is corrupted —— —Open “Control Panel”, Open “Sound”, "Exit Windows” Sound Cancel. If Windows shuts down normally, the problem is caused by exiting the sound file. To solve this problem, you can restore the sound file from the backup or reinstall the program that provides the sound file, or you can define "Exit Windows" as silent.

2. Fast shutdown is not normal

Quick shutdown is a new feature in Windows 98 that can greatly reduce the shutdown time, but this feature is not compatible with some hardware and may cause the computer to stop responding. . You can run “Msconfig” to disable fast shutdown in the “Advanced” option. If the computer can be shut down gracefully, the hardware device incompatibility exists.

3. Note "Advanced Power Management"

In addition, the "Advanced Power Management (APM)" function on the computer can also cause shutdown or black screen problems. To determine if APM will cause a shutdown problem, open “Device Manager” to open “System Devices”. In the "Advanced Power Management" section, uncheck "Enable Power Management". If the computer shuts down gracefully, the cause of the problem may be APM.

4. Startup and shutdown failure

Everyone often encounters when Windows just starts up, "You can safely shut down the computer", or shut down or shut down immediately at startup. Restart and other failures. The cause of this type of failure is generally caused by damage to Wininit.exe or Vmm32.vxd files. The solution is to retrieve these two files from the WIN DOWS installer archive. Put it in the Windows\\sys tem subdirectory, rename Vmm32.vxd to Vmm32.XXX, then open “system tool”, select “system information”———“tool” "System File Checker", select "Extract a file from the installation disk", enter "Wininit.exe" or "Vmm32.vxd". Repeat this step to replace the file Wininit.exe or Vmm32.vxd.

The above is a solution to the problem that the computer can not be shut down normally in daily use. By detailed analysis of the reasons and steps, I believe that everyone has a better understanding of the problem that the computer can not be shut down properly. I hope this tutorial will help you.