How can I solve the problem that Sina mailbox can't be opened? I believe that many users have encountered this situation. Recently, some users have been unable to open Sina emails. What is going on? In fact, this may be caused by browser settings, network and other issues, so how to solve this problem? The following small series introduces you to the solution that Sina mailbox can not be opened.
First, the browser settings problem
Solution:
1, first check the status of your network, and then adjust the browser security and privacy levels Here's how to adjust your browser:
(1)IE6
Go to the "Privacy" tab, adjust to the system default level, then select the "Security" label, click Default level. After restarting the browser, you can log in normally.
(2) The following versions of IE6
To the "Security" label, click Custom Level, in the new pop-up dialog box, under "cookies", are defined as "&ldquo ; enable ”. And adjust the security level to intermediate.
2. If you still can't log in normally, please delete the cookies and delete files in the Browser-Tools-internet option-General tab, and then restart the browser before testing.
Second, the cause of the virus
The reasons for the virus are:
1, the browser component is corrupted by malicious plug-ins, resulting in normal Internet access.
2, DNS settings are incorrect, resulting in the failure to open the mailbox page.
3, Trojan virus infection browser component, tampering with the browser settings.
4, browser cookies information is lost, can not access Yahoo Mail.
5, the browser security settings have been modified, resulting in the failure to use the browser to log in to Yahoo Mail.
Solution:
1. Check if the computer has malicious plug-ins and Trojan viruses, use the quick kill function and repair the system files.
2, check the control panel - "network and internet connection, in the local connection properties to check whether the DNS is automatically obtained or the IP address specified by the network management, if found wrong, please restore to automatically obtain, or try Use the free dns server provided by google, the IP is 8.8.8.8.
3, using the Kingsoft Internet Security system cleanup function, the browser's existing history and junk files are completely emptied.
The above is the solution that Sina's mailbox can't be opened for everyone. If the user encounters the problem that Sina mailbox can't be opened, try the above steps to try it out.
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