Browser IE troubleshooting method summary

1. Sending an error report

[Fault phenomenon]

In the process of using IE to browse the webpage, the message "Microsoft Internet Explorer has encountered a problem and needs to close..." appears. At this point, if you click the "Send Error Report" button, an error report will be created. Clicking the "Close" button will cause the current IE window to close; if you click the "Do Not Send" button, all IE windows will be closed.

[Fault Review]

This is a small program designed by IE to understand the user's mistakes in use, but I don't want to be Microsoft's "free tester", let alone every day. It will face thousands of reports. Who knows if I care about my report?

[Troubleshooting]

For different situations, you can disable the IE sending error reporting function by using the following methods:

1 For IE 5.x users, execute the "Control Panel" →Add or Remove Programs, select the "Internet Explorer Error Reporting" option in the list, and then click the "Change/Remove" button to remove it from the system.

2 For IE 6.0 users under Windows 9x/Me/NT/2000, you can open the "Registry Editor" and look for [HKEY_LOCAL_MACHINE\\Software \\Microsoft\\Internet Explorer\\Main] in the right window. Create a DWORD double-byte value named IEWatsonEnabled and assign it a value of 0.

3 For Windows XP IE 6.0 users, execute "Control Panel → System", switch to the "Advanced" tab, click the "Error Report" button, select the "Disable Error Reporting" option, and select " But notify me when a serious error occurs, and finally click the "OK" button.

2. Internal error occurs in IE, window is closed

[Fault phenomenon]

When using IE to browse some web pages, an error dialog box appears: "This program executes Illegal operation, will be closed...", click the "OK" button and a dialog box will pop up, prompting "An internal error occurred...". When you click the "OK" button, all open IE windows are closed.

【Fault Review】

There are many reasons for this error, too many memory resources, IE security level settings do not match the website being browsed, conflict with other software, browse the website itself Contains error codes... These situations are possible and require patience to resolve.

[Troubleshooting]

1Close too many IE windows. If you are running a program that requires a lot of memory, it is recommended that you do not open more than 5 IE windows.

2 Reduce the IE security level. Execute the Tools→Internet Options menu, select the Security tab, click the Default Level button, and drag the slider to lower the default security level.

3 Upgrade IE to the latest version.

You can use IE-centric browsers such as Maxthon. It occupies relatively little system resources, and when the browser fails to shut down, the next time it is started, there will be a "Do you want to open the page when the error occurred last time" prompt to help you recover the loss as much as possible.

3.Running error

[Fault phenomenon]

When browsing the webpage with IE, the "Run error, correct error" dialog box pops up, click "No" After the button, you can continue to browse the Internet.

[Fault Review]

It may be a problem with the website itself, or it may be because IE does not support certain scripts.

[Troubleshooting]

1Start IE, execute the "Tools→Internet Options" menu, select the "Advanced" tab, select the "Disable script debugging" check box, and finally click " Ok" button.

2Upgrade IE to the latest version.