According to foreign reports, Microsoft Windows XP SP3 was officially released only one day. Many PCs of the test-time users have been restarted after installing XP SP3. According to one user, when the system is installed and SP3 is routinely restarted, Windows cannot enter the system normally after the scroll bar appears, but will repeat continuously in the process, and the user cannot enter the safe mode in this case. Uninstall the SP3 and so on. These disappointed users have logged into the Microsoft Technical Support Forum to tell their own helplessness.
When Microsoft authorities asked users to list the detailed configuration of the computer in the forum, Microsoft's former security policy project manager Jesper Johansson has analyzed and summarized this issue in his blog: Johansson passed The experience of myself and the forum users, the reasons for this constant restart event are classified into two categories. First, some OEMs (currently only found to be Hewlett-Packard) use the intelppm.sys driver originally used for Intel processors (a The driver for the energy management of Intel processors) is mapped to the AMD processor system. This is not supported by Microsoft (as stated in the SP2 release of Win XP a few years ago). Normally there will be no problems. However, the problem was provoked after SP3 was installed. There are three ways to solve this problem (note that you should not do the following on a system without problems):
1. Enter the fault recovery station and enter the following command "disable intelppm"
2, enter the safe mode, enter the following command at the command prompt "sc config intelppm start = disabled"
3, enter the PE environment, let the PE registry editor load the system's HIVE file (% WINDIR%system32Config), and then manually modify the registry. This method is complicated, and the above two methods have solved this problem well, so this method is not elaborated.
Second, the BIOS of some AMD motherboards causes this problem. After this error, the system will prompt "The BIOS in this system is not fully ACPI compliant" and the error code is "STOP: 0x000000A5", and This problem has only been found on the ASUS A8N32-SLI Deluxe motherboard. According to Jesper Johansson, this issue should be independent of the AMD processor, but related to the motherboard. The easiest way to solve this problem is to insert a bootable USB flash drive or CD-ROM at system startup, and use it to boot into the system. After removing them, the system will not fall into the restart problem.
In February of this year, Microsoft also caused a constant restart of large-scale PCs when it released Vista SP1.
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