Recently, a user encountered a strange thing when using the XP system computer, that is, the computer could not be shut down normally, and the shutdown button in the system disappeared. What happened? Now this article gives you a detailed explanation of the reasons why the computer can not be turned off, and also brings detailed solutions.
Why can't the computer turn off the machine?
1. In most cases, the virus Trojan causes the computer to shut down normally. The typical virus is a kidnapped Trojan. It is a new type of destructive Trojan. Unlike traditional viruses, it passes. The kidnapping system file registry is booted, causing the computer shutdown button to disappear.
2. Windows sound file corruption can not be shut down.
3. Incorrect CMOS settings will cause the computer to shut down properly.
4. The "Advanced Power Management (APM)" function on the computer can also cause a shutdown or black screen problem.
What should I do if the computer is not shut down?
First, the computer was damaged by the Trojan virus, and the registry information was maliciously changed. The solution is as follows:
Repair with security software:
Step 1: Enter the main interface to enter [Check Trojan];
Step 2: Click “ Trojans use the full scan feature.
Second, the user repairs the computer shutdown configuration file caused by the repair method is as follows:
1. Start & rdquo; & rarr; & ldquo; run & rdquo;, in the "Run" dialog box “regedit”, click “OK"> Find the following: HKEY-LOCAL-MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/policiesClick on the <quo;system” folder, then double-click the “shutdownwithoutlogon” item on the right.
2.“Start”→“Run”, enter “gpedit.msc” in the "Run” dialog, then click the “OK” button. In the "Group Policy" window, double-click “Administrative Templates”→ “Taskbar and Start Menu”, then double-click on the right side to delete & block access ‘Shutdown & rsquo;commands” . In the "Delete & Block Access‘Shutdown’Command Properties" window, click the “Set" tab, select “disabled”, then click the “OK” button.
Three. First you can be sure to "Exit Windows"; whether the sound file has been corrupted — — open “ control panel & rdquo; open & ldquo; sound & rdquo;, & ldquo; exit Windows & rdquo; sound canceled. If Windows shuts down normally, the problem is caused by exiting the sound file. To solve this problem, you can restore the sound file from the backup or reinstall the program that provides the sound file, or you can define "Exit Windows" as silent.
Four. When you start the computer, you can enter the CMOS settings page, focusing on checking whether the CPU FSB, power management, virus detection, IRQ disconnection, disk boot sequence settings are correct. Specific setting method You can refer to your motherboard manual, which has a detailed setting description. If you don't understand the setting, it is recommended that you restore the factory default settings directly.
Five. Check if the "Advanced Power Management (APM)" function can also cause a shutdown or black screen problem, you can open the "Device Manager" and open the "System Device". In the "Advanced Power Management" section, uncheck "Enable Power Management". If the computer shuts down gracefully, the cause of the problem may be APM.
The above is the solution to the situation that the computer can't be turned off in the XP system. If the above method can't fix the problem, then the user can think about whether some third party with unknown security has been installed before. Software, if it is, you can try to uninstall these software to see.
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