Tips for troubleshooting blue screen faults in Windows XP computer system

Blue screen is also one of the headaches for most users. It is still unclear why the blue screen is a problem. I don’t know why the problem can't be solved naturally. How to eliminate blue screen faults has become a lot of problems. The problem of people with headaches.

Recently, my Windows XP system often had an unexpected blue screen. I originally wanted to reinstall the system. However, due to too many softwares that need to be reinstalled, I decided to find out the specific reasons for the blue screen. After some efforts, I finally found it. A good blue screen troubleshooting solution, let's share it with everyone.

First, do a few noun explanations before explaining, so that everyone can understand this article:

Step 1: Open “small memory dumps>

Right click “My Computer”,Select “Properties & Rarr;Advanced & Rarr; Startup and Recovery & Rarr; Settings >, Open “ Startup and Recovery > tab, in the "Write debug information" drop-down list In the selected "small memory dump (64KB)" option, as shown in Figure 1.

Tip: Small memory dump

Memory dump is used to save the data dump in memory in the dump file when the system crashes, and provide relevant personnel for troubleshooting analysis. use. A small memory dump is a memory dump file that only stores 64KB of basic spatial data before the memory. This saves disk space and makes it easy to view files.

After selecting, click “OK”, so that the next time the operating system displays a blue screen, it will record the data in the memory at that time and store it as a dump file, which is stored in the minidump file of the system disk. Under the folder.

Tips: Dump Files

Dump files are used to debug driver drivers for drivers. Such files must be opened with special tools, such as WinDbg.

Step 2: Download and install WinDbg from Microsoft's website

WinDbg is an excellent source-level debugging tool released by Microsoft. It can debug Dump files. Here we use to find blue screen faults. The reason is available at http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx. This process will not go into details. When installing, all the way to “ next step & rdquo; on the line.

Step 3: Diagnose Blue Screen Error with WinDbg

After the blue screen appears again, restart the file. In the minidump folder, a .dmp file with the date as the file name will appear. This is what we want Analyzed files. Then click “ Start Menu & Rarr; Programs & Rarr; Debugging tools for windows (x86) - WinDbg & rdquo;, open the WinDbg program, click on the program window "File → Open Crash Dump", open the minidump folder located in the system disk A .dmp file with a date as a file name.

After the program is opened, the file is automatically analyzed. After the analysis, look at the bottom and find the line "Probably caused by". The file behind it is the culprit causing the blue screen.

Step 4: Solve the blue screen failure

We searched the file name that caused the blue screen on the Internet. Basically, we know what the file is. Generally, there are related solutions on the Internet. Remove any plugins, patch or reinstall software, and more. For example, the 360antiarp.sys file analyzed in this Chinese is checked online and found to be the 360 ​​security guard's ARP firewall driver. This file will cause a blue screen on the computer because it conflicts with some drivers of this machine. Uninstalling the 360 ​​security guard's ARP firewall, the blue screen problem is solved.

After editing: This article can only help you find the culprit that causes blue screen failure. The specific solution has to be found online. The cause of the failure may be that the .sys file may also be a .dll file. If the failure is caused by an unseen .sys file or a .dll file, you should be careful. These files may be viruses, preferably in safe mode. Try the whole disk antivirus!

This article is mainly to tell you the main reason for the blue screen failure, so you should not rely too much on this tutorial. Of course, you can use it when you encounter the blue screen. If it doesn't work. Please consider other factors.