Why the WinXP network printer is offline and the solution

The printer is familiar with this, and many office places have office equipment. If we need the material to be printed by the printer, but recently the user printed the material on the WinXP system computer, the printer encountered a printer failure, the printer appeared offline, and could not print. How can we solve this problem now? Let's take a look at the reason why the WinXP network printer is offline and how to solve the problem of printer offline.

The specific steps are as follows:

First, the printer offline failure analysis:

1, if the printer is offline on the computer, please check if the printer port is open and the computer If the port is not open, you may need to replace the latest print driver.

2. If it is a network printer, ping the printer address to ensure that the network is connected.

3. Ask if anyone has changed. Printer settings, some printers have the first item to open and offline

4, there may be a bad print component

5, double-click the printer icon, cancel “ offline use printer & rdquo ;

6, if you use your own computer is OK, to their company can not, there may be a firewall on the router

Second, the printer offline troubleshooting:

Step 1: Check the printer indicator

1. Make sure the printer is turned on and the printer is ready for standby.

2. For instructions on how to flash the printer light, please refer to:

HP LaserJet P1007, P1008 Laser Printer - LED flashing

HP LaserJet P1505, P1505n Laser Printer - Instructions Flashing light

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Step 2: Clearing the print job

1. The task that failed to print due to the failure of the print spooler processing will stay in the In the print task list, the print queue is blocked and cannot be printed normally. The printer status is displayed as “Offline” and the blocked print job needs to be cleared.

2. For details on how to clear the print job, please refer to:

Clearing the unfinished print job

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Step 3: Check the printer Status

1. Connect the printer USB cable to the computer and turn on the printer.

2. Click “Start”→“Printers and Faxes”. In the "Printers and Faxes" window, find the icon for the printer.

3. In the "Printers and Faxes" window, right-click on the printer icon you are using and select the "Use online printer" menu item. As shown in Figure 1 using an online printer:

Figure 1: Using an online printer

Note: After selecting the “Use online printer” menu item, the printer status is “Browse & Offline” ; changed to “Ready”.

4. In the "Printers and Faxes" window, the printer icon will display the correct status after the settings are completed. Figure 2 shows the status of the printer as follows:

Figure 2 below: Printer Status

Note: The correct printer status: "Document" “Ready”.

5, at this time, the printer can be used normally.

About the reason why the WinXP network printer is offline, and how to solve the problem that the printer is offline is introduced here. Users in need can take a look, learn, and hope to help people in need here.