To help you diagnose unexplained error messages or other problems, you should disable common startup programs, settings, and drivers when you start Microsoft Windows XP to eliminate possible software conflicts. This process is called "clean boot". This article describes how to perform a clean boot, how to start the Windows Installer service, and how to restore your system from a clean boot state.
Note: Some functions may be temporarily lost after performing a clean boot following the instructions. If you restore the settings, you can restore the feature, but you may receive the original error message or encounter a suspicious phenomenon.
How to perform a clean boot in Windows XP
Note: You must be logged in as a member of the Administrators or Administrators group to perform these steps. If your computer is connected to the network, network policy settings may also prevent you from performing these steps.
1. Click “Start”, click “Run”, type msconfig in the Open ” box, and then click “OK”.
2. On the "General" tab, click “Selective Start ”, then clear “Process SYSTEM.INI File”, “Process WIN.INI File” And the Load startup items check box. Cannot clear “ Use the original BOOT.INI” checkbox.
3. On the "Services" tab, check the "Hide all Microsoft services" checkboxes, and then click “all disable”.
4. Click “OK", then click “Restart” to restart your computer.
5. After starting Windows, determine if the symptoms still occur.
Note: Review the "General" tab to ensure that the cleared checkbox is still cleared. If none of these check boxes are selected, proceed to step 6. If you disable only the "Load system services" checkbox, the computer does not perform a clean boot. If the other checkboxes are disabled and the issue is still not resolved, you can ask for help from the manufacturer of the program (which rechecks the checkbox for Msconfig).
If these checkboxes are unchecked and the issue is still not resolved, you may need to repeat steps 1 through 5, and you may also need to clear “Load System Services> on the General tab. Check box. This will temporarily disable Microsoft services (such as networking services, Plug and Play services, event logging services, and error reporting services) and permanently remove all restore points for the "System Recovery" utility. Do not do this if you want to preserve restore points for system recovery or if you must use Microsoft services to detect problems.
6. Click “Start”, click “Run”, type msconfig in the Open ” box, and then click “OK”.
7. On the General” tab, check the <;Process SYSTEM.INI file” checkbox, click “OK", then click &ldquo ;restart” to restart the computer. If the issue still occurs, the issue is related to the Windows 7 system downloads related to the items in the System.ini file. If this problem no longer occurs, repeat this step for the <;Handling WIN.INI File", “Loading Startup Items" and “Loading System Services> checkboxes until the problem occurs. After the problem occurs, the last item you choose is the item in question.
Note: Microsoft strongly recommends that you do not use the System Configuration Utility to modify the Boot.ini file on your computer without the guidance of a Microsoft support specialist. Modifying this file may render your computer unusable. How to Start the Windows Installer Service
Note: If you disable “Load System Services , the Windows Installer service will not start. To use Windows Installer in this situation, you must manually start the service: 1. Click “Start”, right-click “My Computer", and then click “Manage”. 2. In the left pane, click “Services & Applications", and then click “Services”. 3. In the right pane, right-click “Windows Installer” and click “Start”. If you run the installer but do not manually start the Windows Installer, you may receive the following error message:
The Windows Installer service could not be accessed. Contact your support personnel to verify that the Windows Installer service is properly registered.
How to return from a clean boot state 1. Click “Start”, click “Run”, type msconfig in the Open ” box, and then click “OK”. 2. On the "General" tab, click “ Normal startup - Load all device drivers and services & rdquo;. 3. Click “OK”. When prompted to restart your computer, click “Restart”.
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