WINXP "Help and Support" Faults and Tips Daquan

Try Windows XP to know that Windows XP comes with "Help and Support Center" and this "Help and Support Center" is often ignored by users. How to use “Help and Support Center” to deal with some system failures, this article has several common examples for your reference
Fault 1: Run “ Start → Help and Support & rdquo; menu, the system does not respond . Solution: First try to enter the <quo;hepctr -regserver” command in the "start →run"; command to register the help component again. If the fault persists, open the C:\\\\Windows\\\\inf directory (the directory attribute is Hidden, you need to set “ display all files and folders in the Explorer to access, find the pchealth.inf file, right click on it, select the "Install" & rdquo; command to reinstall the help component, during the installation process The system will prompt to insert the Windows XP installation disk.
Fault 2: Press F1 or use “Start →Help & Support“When the menu is accessed, the system prompts “Could not start the Help and Support Service on Local Computer. Error 126: The specified module could not be Found (Help and Support service cannot be started) ”. Solution: First check if the Help and Support service is enabled by running the “services.msc” command to open the “Services” management window and find the service named “Help and Support” in the right window. Double-click to open, in the “General” tab, set "Startup Type" to "Automatic", "Service Status" is set to “ Started" (Figure 1). It should be noted that this service relies on the Remote Procedure Call (RPC) service, please confirm that the service is enabled, otherwise the settings will fail.
If the fault persists, run the “SFC /Scannow” command to perform Windows file protection verification. If the system file is changed or lost during the verification process, the system will prompt to insert the Windows XP installation disk. Copy the relevant files from the installation disk to the system (Figure 2). If the failure has not been resolved, then from http://www.kellys-korner-xp.com/regs_edits/winhlp32.exe (Windows XP) or http://www.kellys-korner-xp.com/regs_edits/Winhlp32sp1.exe (Windows XP SP1) downloads and installs the help and support components.
Fault 3: After installing SP1, the help file is inaccessible and the win32hlp.exe file cannot be found in the C:\\Windows\\system32 directory. Solution: Insert the Windows XP installation CD, open the I386 directory on the CD, and copy the Winhlp32.cn_, Winhlp32.ex_, Winhlp32.hl_ files to a temporary directory on the hard disk, such as C:\\\\help. Then run &ldquo The cmd” command opens a command prompt window and goes to the C:\\help directory. Enter the following command in turn:
EXPAND WINHLP32.CN_WINHLP32.CNT
EXPAND WINHLP32.EX_WINHLP32.EXE
EXPAND WINHLP32. HL_WINHLP32.HLP
Then copy the Winhlp32.exe file to the C:\\\\Windows directory and copy Winhlp32.hlp to the C:\\\\Windows\\\\Help directory. Finally delete the C:\\\\help directory. Fault 4: After opening the “Help and Support Center”, you cannot open the next level of help documentation or the link is disordered during the visit.
Solution: Run the “Regedit” command to open the registry editor, and then navigate to the "[HKEY_LOCAL_MACHINE\\\\System\\\\CurrentControlSet\\\\Control\\\\Session Manager\\\\Environment]” branch, in the right window Find the “windir” key and set its value to “REG_EXPAND_SZ”. If the problem persists, try removing the C:\\\\WINDOWS\\\\PCHEALTH\\\\HELPCTR\\\\Config\\\\News\\\ ewsver.xml file. Finally, go to http://download.microsoft.com/download/whistler/Patch/Q328940/WXP/CN/Q328940_WXP_SP1_x86_CHS.exe to download the installation and support security patches.

1. Alternative Access & ldquo; Help and Support Center & rdquo; method
when you press F1 or use the Start menu to access the & ldquo; Help and Support Center & rdquo; is not feasible, you can try the following Method Access: Windows XP Professinal: Enter hcp://system/HomePage.htm in IE to open the Help and Support Center home page. We can also enter the “hh windows.chm” command in "Start →Run", the system will open a simplified version of the Help and Support Center (Figure 3), if the access fails to prove the file management of Windows chm documents Invalid, we can solve the problem by: running the "Regedit" command to open the registry editor, navigate to the "[HKEY_CLASSES_ROOT\\\\chm.file\\\\shell\\\\open\\\\command]” branch, the default value Change to “"C:\\\\Windows\\\\hh.exe" %1”, then navigate to the "HKEY_CLASSES_ROOT\\\\.chm]” branch and change its default value to “chm.file” Just fine. Windows XP Home Editon: Enter “%windir%\\\\hh.exe ms-its:%windir%\\\\Help\\\\windows.chm::/windows.htm” in the Start → Run” command The Help and Support Center can be opened.
2. Put the Windows help file on the "pillows"
Windows help and support contains a lot of very valuable information, we can save it for backup at any time: open C : \\\\Windows\\\\Help directory, right-click in the blank space of the Explorer window, select the “ Arrange → Type” command, then select all CHM format files, save them as a copy. Each CHM file corresponds to the help of a certain functional component of the system, such as “access.chm” corresponding auxiliary function option help, “mmc.chm” corresponding to MMC console help, etc., you can also use the CHM e-book editing tool It is processed to suit your needs.