For Windows XP, because it uses the NT core with high security performance, the system runs fairly stable, except for the slow shutdown speed, under normal circumstances, shutdown failure rarely occurs. . However, you should also pay attention to some of the following symptoms.
■ Let it shut down but restart
This fault is the most common fault in Windows XP operating system shutdown failure. The cause of this failure may be due to the following reasons:
1. System settings are messing up
Windows XP defaults to automatically restart when an error occurs in the system, so that when the user shuts down, if the system fails during the shutdown process, the computer will restart. Turning this feature off often resolves the failure of an automatic restart.
Right click on "My Computer" on the desktop, select "Properties" from the pop-up menu, pop up the "System Properties" window, click the "Advanced" tab, click "Startup and Recovery" In the "Settings" button in the column, the "Startup and Recovery" window pops up, as shown in Figure 1. In the "System Failure" column, remove the checkmark before the "Automatic Restart" option and click the "OK" button.
Figure 1 Setting up startup and troubleshooting
2. Advanced power management in the ghost
As we all know, shutdown is closely related to power management, the cause of shutdown failure is likely caused by poor power management system support.
Click "Start → Settings → Control Panel → Performance and Maintenance → Power Options", in the pop-up window, enable or disable "Advanced Power Support" as needed. If you are using "Advanced Power Support" when a failure occurs, try to cancel it. If you try to enable it by canceling "Advanced Power Support" when the failure occurs, the failure will often be solved.
3. USB devices are not worrying
Now that USB devices are popular, what U disk, mouse, keyboard, modem, etc., are all available. As everyone knows, these USB devices are often the main culprit for shutdown failures. When a shutdown turns into a reboot failure, if you have a USB device attached to your computer, please unplug it and try again. If you are sure that the USB device is faulty, it is best to replace the device or connect it. An external USB Hub connects the USB device to the USB Hub instead of directly to the USB port on the motherboard.
■ Shut down to give you a big blue face
1. Windows XP has bugs
Windows XP has a shutdown bug. If your computer often turns off the blue screen during the shutdown process, and the fault is intermittent, press the "Ctrl+Alt+Delete" button. Also no response, then you can be sure that your system has not been patched. Please download the SP1 patch package and patch it. Generally it will be fine.
2. There is a problem with the driver of the innovative sound card
If you are using an innovative sound card and a blue screen appears during the shutdown process, the error code is “0X0A”, then please enter the device manager to delete the sound card and refresh it. Manually install the latest drivers with digital signatures.
3. Logitech mouse, keyboard is not perfect
If you are using Logitech's network keyboard, and installed Key Commander software to drive the corresponding network function of the keyboard, it may cause the shutdown to become a restart failure. If the driver for your Logitech mouse is MouseWare 8.6, it will cause a blue screen shutdown, you can only solve the problem by uninstalling the driver.
■ can not automatically shut off the power
during the shutdown process, everything is normal, but stop at "You can safely turn off your computer" is not automatically cut off power supply, the need to manually by host Turn off the "Power" button on the box panel. The causes of this failure generally have the following aspects:
1. No power support is enabled
Click “Start→Settings→Control Panel→Power Options→High Energy Power Management” and select “Enable Advanced Power Management Support”.
2. The BIOS setting is incorrect
It may be a mistake to modify the BIOS related power management options. If you are familiar with the BIOS settings, please enter the BIOS and try to modify the BIOS related options for power management. If you are not familiar with the BIOS, simply select the "Load default setup" option and restore the BIOS to the factory default settings.
3. Office XP also causes trouble
Ctfmon.exe in Office XP has always been a controversial issue. Ctfmon.exe is Microsoft's text service file. As long as the user installs Office XP and installs the "optional user input method component, this file will automatically call it to provide text for speech recognition, handwriting recognition, keyboard and other user input technologies. Input support. Even if we don't start Office XP, Ctfmon.exe still runs in the background. It is, it often causes a shutdown failure, you may wish to uninstall it.
Click "Start → Settings → Control Panel" →Add/Remove Programs, select "Microsoft Office XP Professionain With FrontPage" in the currently installed programs, click the "Change" button, select the "Add or Remove Features" option in the "Maintenance Mode Options" dialog box, click In one step, the “Select Installation Options for All Office Applications and Tools” dialog box pops up, expand the “Office Sharing Function” option, select the “Chinese Optional User Input Method” option, and select “Do not install” in the pop-up menu, as shown in Figure 2. As shown, click the “Update” button.
Figure 2 Select Update Options
4. APM/NT Legacy Node is not enabled
Under normal circumstances, APM/NT Legacy Node is not turned on, which may cause shutdown but cannot automatically cut off the power. Enter Device Manager and click “View → Show Hidden Device” in the menu bar. Show all the hidden devices in the system. Check the APM/NT Legacy Node option in the device list box. If your computer supports this feature, you will have this option, double-click, in the pop-up properties dialog box, click The "Enable Device" button is OK.
Note: This article describes some of the shutdown problems I have encountered, you can refer to it as appropriate.
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